After Sales Service

Exchange Regulations

Consumers have a performance failure within 15th from the date of receipt of the product, consumers can choose to exchange or repair. Repair two times during the three-pack validity period (meaning that the safety performance of the product has been handled twice, excluding repairs to other quality problems),

Products that are still not in normal use (that is, product safety performance or performance is not up to the requirements of product standards or do not have the performance of the public recognized products should be available), with valid documents free of charge for consumers to change the same specifications of the product.

If there is a conflict between the above provisions and the relevant legal provisions in force in the country, the provisions of that law shall prevail.

Exchange Process

If the goods are not delivered, please bring all the purchase vouchers and contact the purchased store directly for the exchange. Has been delivered or used, first contact the purchase of the store to request a replacement, for the human cause of products, packaging, depreciation, etc., will be charged the corresponding loss fee.